Leadership
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Mike Zacharias
Mike is a Co-Founder and the Chairman of the Board of Cougar USA. After spending nearly 30 years in the Houston mechanical and plumbing industry, he, along with his business partner Scott Magee, saw... -
“EJ” Jaimes
EJ handles the majority of field service calls for Cougar USA. He has been with Cougar since 2009 and brings over 17 years of industry experience to his role here at Cougar. EJ is very hands on and... -
Scott Magee
Scott is Co-Founder and Vice President for Cougar USA. After spending nearly 25 years in the Houston mechanical and plumbing industry, Scott, along with his business partner Mike Zacharias, saw an... -
Tim Zacharias
Tim is the President of Cougar USA and works with our Leadership Team to oversee all business aspects and teach our technical training classes. In April of 2020, he launched the Building Value... -
JD Slough
JD is the company’s Chief Financial Officer and is responsible for overseeing Cougar’s accounting, treasury, tax, risk management, contract management, human resources, legal, IT, and property... -
Randy Milian
Randy is the Sales Manager for Cougar Sales. He has been with Cougar USA since 2016 and brings over eight years of management experience to his role here at Cougar USA, including managing personnel,... -
Steve Hale
Steve is the Operations Manager for Cougar Systems. He has been with Cougar USA since 2007. He brings over 24 years of experience in the Power, Cogen, Plant Utilities and Marine markets and 12 years... -
Kim Rumenapp
Bio Coming Soon
Sales
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Chris Tubb
Chris is an Outside Salesman for Cougar USA. He has been in the industry since June of 2001 when he met the founders of Cougar USA, Mike Zacharias and Scott Magee, and he became one of the first... -
Michael Balboni
Michael is our Engineering Salesman who calls on our MEP consulting engineers here in Houston. After a successful internship with Cougar USA in the Summer of 2016, Michael joined Cougar full time in... -
Zach Wehner
Zach is an Outside Salesman for Cougar USA. He has over 5 years of experience in sales and believes the most important thing is to maintain the highest ethical standards in every situation. He... -
Billy Carroll
As an Outside Sales Representative at Cougar USA, Billy has the pleasure of working with commercial contractors, and end-users to bid, build, and maintain plumbing and mechanical water control... -
Todd Thornton
Todd handles inside sales for Cougar Sales. He has been with Cougar USA since its inception in 2003 and brings over 30 years of industry experience to his role here at Cougar USA. He attended... -
Jeff Ontiveros
Jeff is part of the Inside Sales team for Cougar USA. Prior to joining Cougar USA in 2019, Jeff was a department manager and warehouse manager for a flooring company for 6 years, where he... -
Heather Helmer
Heather graduated from the University of Phoenix with a Bachelor of Science in Business Management. She brings more than 16 years’ experience in highly detailed cost analysis, working with project... -
James Solomon
James is an Estimator for Cougar USA. He has been with Cougar USA since 2013 and brings over 25 years of experience in the plumbing industry to his role here, including estimating, fabrication,... -
Melanie Harper
Melanie is a graduate of the University of Houston, with BBA is Marketing. She brings over 15 years of experience in marketing communications experience to Cougar USA. Melanie joined Cougar USA in...
Customer Service
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Erica Poorbaugh
Erica is responsible for executing many of the daily accounting functions for the company, including payables, receivables, and assistance with month-end close. She also provides support to other... -
Amber Donohoe
Amber is the Project Coordinator for Cougar USA. She is originally from Chattanooga, Tennessee and lived in Texas since 2001. Amber brings over 15 years of experience in the Residential and... -
Kevyn Eddy
Kevyn manages our bid and spec projects, submittals, and IOM’s, and coordinates shipments to customers. Kevyn earned his BS in Industrial Distribution from Texas A&M University in 2013. He started his... -
David Aguilar
David started working for Cougar USA in the Procurement/Purchasing role in 2022. He works with the sales and project teams to place orders for materials on sales orders and helps coordinate...
Field Service
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Steve McDonald
Steve joins Cougar USA as our Lead Tank Builder. His previous work includes experience is as an owner/operator of a professional auto hauler business, an automotive repair technician, and 30 years... -
Isaias Martinez
Isaias is Cougar’s newest Service Technician. He has been with Cougar USA since 2017 and brings 3 years of hands-on mechanical experience, both electrical and HVAC, to his role here at Cougar USA... -
Miguel Vasquez
Miguel worked in the oil and gas industry for the past 7 years maintaining equipment and troubleshooting. Miguel is new to the industry but brings over many applicable skills to the Cougar team. He...
Systems Production
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Miguel Gomez
Miguel works as the Production Administrator for the control panel shop at Cougar Systems. He most recently served as lead panel wireman. He has been with Cougar USA since 2012 and brings over 9... -
Alfonso Pinto
Alfonso handles Inside Sales for Cougar Systems. He most recently managed the order entry and production administration. He has been with Cougar USA since 2015 in progressively more challenging... -
Mark Flores
Mark works as our customer service representative for Cougar Systems. -
Ivan Gomez
Ivan works as a Panel Wireman in the control panel shop for Cougar Systems. -
Jacob Martinez
Jacob works as a panel wireman in the control panel shop for Cougar Systems. He has been with Cougar since 2018 and brings 2 years of hands-on mechanical experience to his role here at Cougar USA... -
Alvin Walter
Alvin works as a Panel Wireman in the control panel shop for Cougar Systems.
